We make same-day deliveries
Easier, Affordable and Effective
Frequently Asked Questions
HOW DO I SIGN UP?
All you’ll need to do is:
● Start your application on-line. Click here to begin.
● Complete our online screening process.
● Once qualified, you will need to submit required documentation.
● Pass a DMV and background check.
● Complete our online certification & pass a short quiz.
● Submit your availability and start delivering!
HOW WILL I BE COMPENSATED?
If you have further questions, you can refer to your Independent Contractor Agreement or contact our support team.
CAN I CHOOSE MY OWN HOURS?
You select the hours you want to Deliver each week. Want to take a vacation? No wahala. Only want to Deliver in the mornings? Awesome!
Simply grab hours on the schedule. The schedule is released weekly – schedule release is a great time to grab hours! More hours are added daily so check back!
Driver partners that took our recent survey all agreed that the #1 thing they love about Tapway is our fantastic flexibility when it comes to scheduling.
WHAT WILL I BE DELIVERING?
HOW LONG ARE DELIVERY ROUTES AND WHERE WILL ITEMS BE DELIVERED?
CAN I DELIVER BY FOOT OR BIKE?
WHAT TYPE OF SMARTPHONE IS REQUIRED?
● Data and text plan required
● Phone must remain ‘on’ and charged in order to receive and complete delivery
● Use and integrate your favorite navigational app!
WHAT IS TAPWAY'S INSURANCE POLICY?
We hope that you never get into an accident but accidents do happen, and it’s important you know how and when our policies cover you. The following is an overview of how our insurance policies work and the coverages included in our insurance policies (unless otherwise noted, these coverages are in effect from the time you pickup a package until the time you deliver the last package in app).
Note: You must carry state minimum limits of Insurance on your personal auto and carry a valid license in good standing to be covered.
Our insurance policy is designed to kick in if you are in an accident and at fault and your personal insurance denies coverage, or the limits are exhausted. The policy has a $1,000,000 per accident and an additional access policy to max limit of $ 10,000,000.
<b>Contingent Collision Coverage</b>
Our contingent collision coverage is designed to cover physical damage to your vehicle resulting from an accident as long as you have obtained collision coverage on your personal automobile policy. The policy has a $2,500 deductible and a $50,000 maximum for physical damage to your vehicle. This policy is designed to step in if the party at fault falls short or are uninsured and your personal insurance fails to respond.
<b>Contingent Comprehensive Coverage</b>
Our contingent collision coverage is designed to cover physical damage to your vehicle resulting from a non-collision event (for example a fire, vandalism, a natural disaster, etc.) as long as you have obtained comprehensive coverage on your personal automobile policy. The Deliv policy is a $2500 deductible and a $50000 maximum for physical damage to your vehicle. This policy kicks in if your personal insurance fails to respond.
WHAT IF I DON'T HAVE A MOTOCYLCE OR A ?
We are a dedicated and highly skilled team that aims to democratize logistics and address the issues surrounding last mile delivery services.
Ojomo Ibhiade Close, Millennium Estate, Gbagada, Lagos, Nigeria
+234 903 439 1896